Board Policies
All Onslow College policies are available to view on the SchoolDocs website.
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Raising Concerns and Complaints
At Onslow College, anyone who wants to raise a concern or complaint should follow this procedure. For an overview, see Concerns and Complaints Process.
- Concerns or complaints should be raised with the school in the first instance. Serious matters may also be raised with external agencies directly (e.g. police, Oranga Tamariki).
- If a member of the school community has a concern or complaint about a student who is not their child, they should contact the school. They should not contact the student or their parents/caregivers directly.
- Anyone with a concern or complaint may seek advice or support (e.g. a friend, relative, lawyer, union, employee assistance programme, counselling or mediation services). A support person and/or a representative may help raise a concern or make a complaint and may attend arranged meetings. A support person and/or representative is expected to respect privacy and confidentiality, as with other people involved in the process.
- We expect all concerns and complaints to be raised in a respectful way, in accordance with our conduct expectations and inclusive school culture. The school will assess and respond to all concerns and complaints in a timely, fair, and respectful manner.
- Concerns and complaints should be raised as soon as possible to allow the school to respond effectively. There is no time limit on when a concern or complaint may be raised with the school. A concern or complaint relating to an historic event may require a more complex investigation and response. This includes historic
sensitive claims.
Parent and Whānau Quick links
The info below provides quick links to information that may be of particular interest to parents and whanāu.The policies linked below are a selection of key policies and procedures – you have access to the whole site. Use the search function to find specific information.
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Areas of interest |
Key policies |
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Links in this table are to core and optional policies. If any links are inactive, it means that policy doesn't apply to our school or that content is covered somewhere else. |
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Alcohol and drugs |
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Attendance |
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Behaviour
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Cellphones and personal digital devices |
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Closing the school (e.g. extreme weather, emergency) |
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Concerns and complaints |
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Contacting the school (communication) |
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Digital technology and online safety |
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Emergency (communication) |
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Enrolment |
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EOTC (Education Outside the Classroom) |
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Food and nutrition |
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Getting to and from school safely |
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Healthcare |
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Inclusive school culture |
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Learning support |
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Police vetting |
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Privacy |
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Religious instruction |
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Reporting |
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Requests for official information (e.g. OIA and LGOIMA)
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School community Also see Visitors and Volunteering at school (below) |
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School donations |
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Separated parents, guardians, and care arrangements |
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Smoking and vaping |
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Sun protection |
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Student wellbeing |
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Te Tiriti o Waitangi |
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Use of school property |
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Uniform / Dress |
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Visitors |
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Volunteering at school |
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